Alaska Airlines was the first US airline to offer an ongoing 20 minute Baggage Service Guarantee, which bestows a $25 discount code for use on a future Alaska Airlines flight or 2,500 Alaska Airlines Mileage Plan bonus miles if your bags are not at baggage claim within 20 minutes of your plane’s arrival at the gate. AND, you simply see one of Alaska’s customer service agents within two hours of your flight's arrival for your voucher - no forms to hassle with!
We've pointed out a few important terms so you can avoid wading through the fine print:
This guarantee is valid for flights operated by Alaska Airlines (flights 001-999), Horizon Air (flights 2000-2999) and SkyWest (flights 3300-3499); with the exception of flights arriving from Mexico, and flights between Anchorage and Dutch Harbor
The offer is not valid for checked items delivered to the odd-size/oversize baggage claim area
The offer is not valid for non-revenue fares, including Alaska Airlines employees and dependents, Guest Pass travelers and employees of other airlines traveling on industry discounted tickets
Alaska Airlines reserves the right to suspend the Baggage Service Guarantee in the event of airport baggage system malfunction, severe weather or other conditions out of the airline’s control that prohibit timely baggage delivery
Baggage Service Guarantee vouchers are transferable but may not be redeemed for cash, bartered or sold
Nothing to lose with this one so start your stopwatches when the plane pulls into the gate!
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